Join a question at forum.musegraph.com
After the purchase you will receive via e-mail a link for your downloads, for each item. It is good to check that you spell your e-mail well, and check your spam folder if you don’t receive the mail. After the payment you will also be forwarded to our homepage with the download link(s).
The link works only twice from one IP address.
When you download a font we suggest changing the target directory to the desktop. If you can’t find the download file, it may have been saved into a temporary folder that your browser saves files to. Here are 3 ways to find the download file:
1. In Windows there are temp folders to look in C:\Temp is the primary temporary folder.
2. The other temp folder is a little tricky to find, but here is an easy way to find it: Click Start, then Run. Type the following into the Command screen: %temp% (include the percent signs) then hit Enter. The Windows explorer screen will open and you can see all the temp files – the download font .zip file may be in this directory.
3. The other method is to search the hard drive for the file.
In Windows (XP):
1. Open the .zip file you have purchased.
2. You will see different files. There are many versions of your font, instructions and .fan files.
3. Navigate to your Font folder (in XP it is in C:\Windows) in a separate window.
4. Choose only one variant of the font (usually TTF) and drag and drop to the Font folder. An installation process will be shown.
5. Go to Finale’s Font Annotations folder and copy .fan file in to it. It is located under C:\Documents and Settings\(user)\Application Data\MakeMusic\Finale 2011\Font Annotation
6. Go to Symbol Fonts file (C:\Documents and Settings\(user)\Application Data\MakeMusic\Finale 2011\Configuration Files), open it and add name of your new font (for instance Vienna in a new row).
7. In Finale, you can choose default music font to change all music’s fonts.
In OS X (10.5).
1. Open the .zip file you have purchased.
2. You will see different files. There are OpenType, TrueType fonts as well fonts for OS X, instructions and .fan files.
3. Open Font Book application.
4. Choose only one variant of the font (usually TTF or suit) and drag and drop in to FontBook. The font will be shown in Font Book.
5. Go to Finale’s Font Annotations folder and copy .fan file in to it.
6. Locate the macsymbolfont.txt file and open it with a text editor.
7. Add the name of new font in a new line, and save the file.
8. In Finale, you can choose default music font to change all music’s fonts.
All fonts are Maestro compatible. It means that you don’t need to change anything special in order to get fonts working since the font tables are almost identical. It is the true for general fonts like Vienna, Stockholm, Pisa, Oslo or Paris.
Here is the instruction for use in Sibelius 7.
Font Cache troubleshooting.
If your fonts are not appearing correctly in the font menu or in documents (“garbled” is a common term for this), then one of the best solutions is to clear your font cache. Depending upon your system and application programs, this may entail deleting multiple font cache files.
What is a font cache file?
These are files used by the operating system and certain applications to keep track of what fonts are installed. If the font cache gets corrupted a variety of problems can ensue, including fonts not appearing in the font list in an application, or wrong fonts (or missing fonts) in documents.
How to clear the font cache
The best approach to delete the font cache file(s). It’s OK to delete these files, as they will automatically be restored once your system is restarted, or when you relaunch an application.
The Windows operating system has a font cache file that is located here:
Delete this file, and restart your system. A new FNTCACHE.DAT file will be created on startup.
Mac OS X
The Mac OS X operating system has numerous font cache files. The easiest way to automatically reset all the font cache files in Mac OS X 10.4 (“Tiger”) and later is to restart in Safe Mode (also known as a “Safe Boot”):
• Shut the computer off.
• Press the power button.
• Immediately after hearing the startup tone, hold down the SHIFT key.
• Release the SHIFT key after the Apple logo and spinning gear (progress indicator).
• Restart the computer without holding down any keys.
This process may take a longer time.
You will use the Terminal application. To remove the font cache for all users, use this command, and provide your admin password when asked:
sudo atsutil databases -remove
Once you’ve cleared the caches, you should stop and restart the ATS server with these commands:
atsutil server -shutdown atsutil server -ping
And restart the computer.
For older Mac OS X versions, or to manually remove the font cache files, they are found here:
• /Library/Preferences folder: com.apple.ATS.plist
Application Font Caches:
\Users\User_name\Library\Preferences\Microsoft – delete the “Office Font Cache (10)” or “Office Font Cache (11)” file.
Adobe Acrobat, Creative Suite
Search your computer for “adobefnt*.lst” file(s). Delete all these files. (note that this works on both Mac OS X and Windows systems)